Need Help? (Advisors & Staff)

Answer: 

Use these resources for process guidance, reporting issues, and technical support.

  • Troubleshooting & ARR Guide — Steps for common issues and the Academic Records Review process. MyDegreePath (Advisors) – Troubleshooting & Reporting
  • Academic Records Review (ARR) form — Submit approved actions (attach approval and clearly describe the requested update). Submit ARR
  • GE exceptions — Coordinate with Undergraduate Education for GE petitions; do not enter campus-level policy changes as MDP exceptions.
  • OIT Service Hub — Access problems, errors, or performance issues. Submit a Ticket