Skip to content

MyDegreePath Support & Who to Contact

Support Resources and Who to Contact

Not sure who to ask for help with your MyDegreePath (MDP) audit or planner? Use the guide below to find the right support based on your need or issue.

Academic Questions

Academic Advisor

Start here for most audit-related questions. Your academic advisor can help you:

  • Understand your audit and what it means
  • Fix misplaced or missing courses (via exception requests)
  • Answer questions about majors, minors, or GE requirements
  • Provide guidance on catalog year and course planning

How to find your advisor:
Your assigned advisor is listed at the top of your Degree Audit.
Or visit: https://advising.ucmerced.edu/who-my-academic-advisor

Bobcat Advising Center

Supports first-year and undeclared students with general education, registration, and audit questions.
Website: https://bobcat-advising-center.ucmerced.edu

Transfer Credit & Registrar-Related Questions

Office of the Registrar

Contact the Registrar if you have questions about:

  • Transfer credit posting or evaluation
  • Catalog year errors
  • Graduation requirement rules
  • Degree clearance questions

Email: registrar@ucmerced.edu
Website: https://registrar.ucmerced.edu

Graduate Students

Graduate students should work directly with their program advisor for:

  • Program-specific audit concerns
  • Thesis/dissertation requirement tracking
  • Exceptions or substitutions

Need further help? Email: registrar@ucmerced.edu

Technical Issues or Login Problems

OIT Service Desk

If you're having trouble logging in, seeing your audit, or believe there's a system bug, contact the OIT Service Desk:

Tip: Be Specific in Your Request

  • Include your full name and student ID
  • Describe what you’re seeing (or not seeing)
  • Add screenshots if possible

Your Degree Audit and Planner are powerful tools—don’t hesitate to reach out when you need help!